General Frequently Asked Questions
How to Place an Order:
How to Print Delivery Labels:
How to Place a Packaging Request:
How to Cancel an Order:
How to View a Signature:
How to View a Pickup or Drop off ETA:
Delivery Radius:
Shipping Service Level
How to Place a Shipping Order:
When to contact ScriptDrop regarding shipping issues:
Carrier Specific (USPS, UPS, and FedEx) Questions / Shipping Packaging Materials:
Shipping Error Messages:
What if a shipped package goes missing?
Service Level Definitions:
Same Day:
On-Demand:
If further assistance is needed, please fill out a support form at ScriptDrop.Co/Support